DropResolve was founded in 2025 by a team of e-commerce operators who spent years answering WISMO emails at 22:00 on Sundays.
It started in 2024 when our founder ran a 6-figure dropshipping store. The products sold well. The margins were healthy. But there was one problem that never went away: customer service.
Every day, 50-100 emails would pile up. "Where is my order?" "I want a refund." "My package is damaged." The same questions, over and over. Hiring a virtual assistant seemed like the solution — until we saw the costs. €1,200-2,400 per month, plus training time, plus management overhead. And they still made mistakes.
We thought: there has to be a better way. AI had gotten good enough to understand context, follow rules, and write natural responses. Why not build an AI agent that could handle 90% of these routine tickets automatically?
So we built it. We trained it on thousands of real dropshipping emails. We taught it to read store policies, check tracking data, and respond in the merchant's tone. We made it learn from every edit. And we made it affordable — starting at €79/month, not €1,200.
That's DropResolve. It's the tool we wished we had back in 2024. And now it's helping hundreds of dropshippers reclaim their time.
We believe dropshippers should spend their time on product, marketing, and growth — not on answering the same 5 email types 200 times per month.
We believe customer service should be fast, accurate, and consistent. Not something that gets worse when you're busy or tired.
We believe AI should be affordable. Not a luxury for big brands, but accessible to solo operators and small teams.
We believe in transparency. No hidden fees, no per-ticket charges, no surprise rate hikes. You should know exactly what you're paying for.
And we believe in continuous improvement. Our AI learns from every interaction, gets smarter every week, and sends you a report so you can see exactly what it learned.
Former dropshipper. Built DropResolve after spending too many nights answering WISMO emails. Focuses on product strategy and making sure the AI actually understands e-commerce.
Leads the AI team. Previously worked on NLP systems at a major tech company. Obsessed with making AI responses sound human, not robotic.
We're a small team, but we're growing. If you're passionate about AI and e-commerce, we're always looking for talented people.
Join hundreds of dropshippers who've reclaimed their time with DropResolve.