Guide
Customer emails your support address → email is forwarded to DropResolve → AI reads it, writes a reply → you approve with one tap → reply sent.
Email arrives
Customer sends a message to your support email.
AI reads it
Detects language (EN/NL/FR/DE) and what the customer wants — tracking update, refund, complaint, etc.
AI writes a reply
Based on your tone, return policy and compensation rules.
You approve
You get a Telegram message. Tap approve → reply sent to customer.
DropResolve gets smarter
Every edit you make improves future replies to write better next time.